Customer Reviews

October 06, 2015
WhistleDixie
Yesterday marked my 3rd occasion visiting Gwinnett Place Honda, but my 1st vehicle purchase. The experience was pleasant - staff very helpful & friendly. Never felt pressured, salesman Mike Pham wasn't pushy at all, he was very patient as we looked at & discussed the many options. I'm very satisfied with service from the finance manager as well, Robert Turner - highly recommend!


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October 05, 2015
MonicaB
am happy to report that I had an excellent experience at Gwinnett Place Honda . I am happy to report that I had an excellent experience at Gwinnett Place Honda . II am happy to report that I had an excellent experience at Gwinnett Place Honda . I am very pleased with the honda civic that I purchased and I will continue to heartily recommend your dealership to any looking to purchase a new vehicle. Stanley Chen was very helpful in showing me vehicle options and explaining /purchase arrang


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September 28, 2015
tafo
Went in on 9/22 to have one of my cars serviced. Not only did Jeff Hawes remember me from previous visits, but displayed outstanding customer care.


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September 23, 2015
DA-CPA
Great experience buying a new Honda Accord from Joseph Yim at Gwinnett Place Honda. Would definitely ask for him again. Great deal on a great car. Super efficient and informative.


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September 22, 2015
Dwayne
I purchased my Honda Ridgeline from Gwinnett Place Honda ten years ago and have had all service performed at Gwinnett Place Honda. Jeffrey and Ronnie have advised me on the maintenance that needs to be done as well as alerted me on future service that will need to be performed. By giving me a heads up about future service to be performed they enabled me to budget for the future expense. Gwinnett Place Honda has surpassed my expectations of excellence in service, accommodating me when I needed a


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September 21, 2015
mayling86
My fiance and I went to get an oil change. We both had a great experience. Thank you to Luis and Jeff for taking care of us.


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September 20, 2015
chan63
Ms Kay Chae is very helpful and patient..This is my 2nd van I bought from Gwinnett Place Honda. I bought my 1st van nine years ago.


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September 18, 2015
CivicFan76
The sales and customer service, and public relations staff are great! The folks I interacted with were Dustin Vance in sales, Albert in Finance, Angelia Jones in sales and Gisel Hernandez in reception/public relations. I went to a different Honda dealership at first, but should have came to Gwinnett Place Honda from the start. From start to finish our experience was excellent. Smiles all around. From the time you walk on the lot until you leave, top notch, well informed people who are warm, inv


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September 18, 2015
Rosie48
Very pleased with service. Only needed oil change and replace headlight. In and out quickly. They take good care of my 18 year old car.


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September 15, 2015
Honda Lady
I was very impressed with the service provided by Paul W when I brought my vehicle in for wash and wax. Paul W completed the job sooner than expected and did a great job buffing out multiple marks on the vehicle. I'm glad I was recently introduced to GPH and will certainly recommend my friends and family to the service center.


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September 14, 2015
Honda Lady
Joy is by far the most patient and helpful Sales Associate I have deal with in 40 years of living in Metro Atlanta. Joy is a great Asset to Gwinnett Place Honda.


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September 14, 2015
GLewis
My experience at Gwinnett Place Honda has always been a good one. I always expect good service when I go to Gwinnet Place Honda. My service advisor Jeff Hawes is very thorough and always courteous. He explains what my needs are whether I get the work done or not. I only go to Jeff Hawes, to get my service work done because I know he will always work with me and help me to the best of his ability to get my automobile repaired. Jeff Hawes is a definite asset to Gwinnett Place Honda's service


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September 13, 2015
Norton
GPH has excellent service .......wonderful always willing to help and explain your issues with your vehicle. I only have my vehicle service here.... Along with my daughter and spouse.


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September 11, 2015
smiddleton
Mukhtar Ali is very knowledgable helpful and fun. Made this car buying experience a lot of fun and worth the drive. This was a great car buying experience hank you!


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September 11, 2015
88one88
Daniel Limb has been so nice thru buying procedure . From start to finish he did the best he can. Even after that he still serve me the best to fix the window film. Thank you so much Daniel Limb !


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September 11, 2015
Hcgirard6
Mike got the exact car we asked for and made sure me and my family was taken care of! We left feeling complete confident with our purchase. We will be back for another car in the future!


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September 09, 2015
kristinr513
Every time I need my car serviced I call ahead and make sure Jeff is there. I will only see him. He is amazing, friendly, knowledgeable, and an all around superstar! He takes the time to go over things with you. I like to go someplace that I know the people are caring - and honestely concerned about your vehicle and any questions you may have. Jeff always give it 110%. I recently moved to Cumming and there is another Honda Dealership on 20. However I have the history with GPH and Jeff tha


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September 08, 2015
Bradley4
The first time I came to this service center was Spring of 2012, shortly after moving to Georgia. The first person I encountered was Jeffrey Hawes. I let him know at that time I like to deal with one person when it comes to my vehicles. He assured me all of his co-workers would do right by me as well. However, I told him I will only ask for him. There are only two occasions in the past two years did I see another service member besides Jeffrey. I have always received EXCELLENT customer service


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September 05, 2015
James
Paul Hett did an outstanding job from my first contact with him via Internet and phone through the completion of my purchase of a new Accord. It was a genuine pleasure to deal with him and with Gwinnett Place Honda. Kudos also to Sam Whang and Jeff Sutherland for their efficiency and friendliness in this transaction. James Sexstone


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September 05, 2015
sandy46
After having my car towed twice, Jeff made a bad day much better. He arranged for a rental car and assured me my car would be repaired. Jeff contacted me to provide updates on the repair progress and worked with me in scheduling the pickup of my car. He provided the level of excellent customer service and professionalism I've come to expect as a long time customer of Gwinnett Place Honda.


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September 05, 2015
Steve
When you go to this dealership, ask for Jeff Hawes in the service department. By asking detail questions, he made sure my repairs were address correctly, in a timely manner, and at a fair cost. Also, he provided a loaner car so my day would not be impacted. My experience with Jeff Hawes at Gwinnett Place Honda is worth experiencing again. Steve


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September 04, 2015
McLaineCM
Mike was helpful, kind, and what I would consider honest and thorough. Our overall experience was great, and he really spent the time getting to know key points about us to make us feel special and worth his time.


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September 03, 2015
Karen
I am sixty-two years old and have purchased a number of new cars in my life. However, Gwinnett Place Honda stands out as one of the best dealers I have used. The staff there were friendly, knowledgeable about their cars and were sincere in trying to find the best deal possible. They had the vehicle we were looking for and then worked to give us an amazing price. They also did what they could in order to give us a good percentage rate. Thank you Danny Moon and Albert Thompson for making thi


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September 03, 2015
Karen
The help I received from London Mathews and Chad Mills in the purchase of my HRV was excellent! London kept me informed every step of the way and seemed concerned that I had the information I needed to make a good decision. My intent is to have my car serviced at Gwinnett Pace Honda.


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September 02, 2015
ccarter83
Our experience at Gwinnett honda was very good our salesman was very honest and helpful. I would recommend you ask for him if you decide to buy from them.


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August 29, 2015
rollylim70
This is my 3rd time to buy a car from my salesman Mukhtar Ali in a span of 10 years. He and the dealership must be doing something right for me to keep on coming back. Kudos to Richard Alatrista very professional and yet very nice.


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August 29, 2015
svinayagam
I bought an 2015 Accord LX . My sales agent was Patrick and Jeff sutherland. Patrick was very patient showed different colors , models. Great people to work with.Negotiated a great deal. Awesome people and place. Lot of vehicles,colors to chose from Thanks to patrick and his manager. Would definitely recommend this place. -Sankara Vinayagam


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August 29, 2015
HappyPilotFamily
Mike went above and beyond to ensure my family had the exact vehicle desired. We left 100% satisfied and confident with our purchase. We will absolutely be returning for another purchase in the future.


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August 27, 2015
T
D.J. Milton and Danny Moon were awesome. D.J. was helpful on my first visit to look at the 2016 Pilot and answered my questions whenever I called him afterwards. Danny was so helpful and curteous on the day of my purchase and he helped get me a satisfying deal.


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August 26, 2015
jordanbgore
My experience at Gwinnett Place Honda was wonderful. I saw a car online and wanted more information, so I emailed Patrick Beasley and he responded within minutes. The next day I went in to test drive, the day after that I took my parents for approval and walked off the lot with a certified pre-owned Honda civic. Patrick was so helpful, friendly, and I would recommend buying a car from him time and time again. Within three days of seeing a car online, I purchased it for a great price. Could not b


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August 23, 2015
Lin
At GP Honda we felt welcome and NOT pressured. Paul, Troy, and Joel were professional and very helpful. We were able to find exactly what we wanted be in one visit.


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August 21, 2015
Lstephens19
Timi Obasanya provides my son and I with great service. Curtis, provided us a good financial opportunity and allowed us to purchase my son a great first car!


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August 20, 2015
Willow22
This dealership has a fantastic staff of friendly people - every person I dealt with at the dealership was extremely pleasant and seemed to genuinely enjoy working with customers. I was not expecting that out of a car dealership. I was very impressed with the customer service, and I love my new-to-me Honda Fit! I bought the car only a week ago and have already recommended this dealership to co-workers.


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August 20, 2015
Mark8473
I was searching for a new Honda for my daughter. London Matthews assisted me during the buying process and did a fantastic job. Very knowledgable, timely, and super personable. My best car buying experience ever, hands down. Also helped my daughter with the technology features in car, including setting up hands free phone feature. If you are thinking about a new car, please see London Matthews at Gwinnett Honda.


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August 08, 2015
JLH
Buying a new car can be a bit of an overwhelming experience, especially for an older woman who has bought one in a long time. I did my homework before I ever started visiting dealers. My sales consultant at Honda was Joseph Shin and I couldn't have asked for anyone better. He was professional and courteous and very anxious to help me find the car that was right for me. He gave me the impression that he really cared about my satisfaction and not just making a sale. I went to other deal


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August 06, 2015
_a.dani
Gwinnett Place Honda Has The Absoulute Best Customer Service I Have Ever Recieved From Any Dealership I've Been To. Today I Came In For An Oil Change And Jae Kim Assisted Me. He Was Helpful, Kind, And Made Sure Everything I Needed Done Was Done. I Will Definitely Request Him Next Time I Come In For Any Service! Outstanding Service I Couldn't Be More Pleased.


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August 06, 2015
T de Waart
Kendyl Brown sold me my 2015 CR-V. Love the car. I appreciate Kendyl's great sales service and Rick Zarpentine's great customer service.


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August 04, 2015
Erickpark910
Hi Joseph, Thank you for your help for REAL! It was a great experience for purchasing my CR-V with you. Now, I have a friend in automobile business. :-). About the survey, you dont't need to worry about it. Also, I have already told couple of my co-workers who is thinking about purchasing a new car in near future about you. I'll let you know when that time comes. Meeni, aim high. I have faith in you. I met number or car salesman in my life and you're one of the Best!!! Thank y


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August 04, 2015
NJ1970
Ronnie Butler is pleasant, courteous and clearly explains what the problem areas are. We opted to get most crucial work done. Will return when budget allows. Thank you Norman & Jean Lessard


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July 28, 2015
111111
When i visited the dealership, Joy Idemudia took her time in listening to my needs and she was very patient with me despite my inability to make a choice by myself. She is wonderful and highly trained. I would recommend her any day to all my friends. Toyie


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July 24, 2015
lena 6949
I have gone to other business and took forever to just get an oil change but Jae got me in and out quickly. Excellent service and very attentive, thanks Jae see you next oil change.


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July 22, 2015
cwood82
Excellant team, Jae took great care of me and my car. Great service and a true professional. I will definitely continue to get my service done here


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July 17, 2015
Austen393
I went in for just a standard oil change the other day and Jae was incredibly helpful and friendly. Took no time at all. Will definitely be back.


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July 17, 2015
leoleo
When I received the first recall letter for my 2007 Accord I was anxious. Why? Because I did not want to call and be put on hold and get transferred from one idiot to another. But that wasn't the case this time. Right from the beginning you can hear her smile. She explained the letter to me and informed me she will take care of everything. She was polite, knowledgeable and professional. She kept her word in every situation and she never put me on hold. Finally, I was able to trust somebody


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July 16, 2015
Naveed Mirza
If you are looking for some in service center who has complete knowledge about any kind of repair, always try find two persons Jae Kim and Roni, just tell them what problem you are facing in you car and left the solution for them. They will complete the job right. Plus their customer service is also excellent.


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July 16, 2015
Karabelle31
Service department is excellent! Jae Kim was very helpful with my car repair and went above and beyond! Will come back for all my service needs.


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July 15, 2015
Patelh1357
The service team, lead by Jae Kim, always do a fantastic job handling my truck and my wife's van. I will never go anywhere else!


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July 15, 2015
britt12345
Went in for an oil change yesterday and received phenomenal service. It was a bit busy (which can be expected around 12 noon on a weekday), but I guess everyone chooses Gwinnett Place Honda for a reason. Jae was very informative, helpful and always pleasant to speak to. He also kept me posted on what was left to be serviced through the wait. Great service!


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July 15, 2015
Kabeej
Had a great experience with Jae Kim. He was very polite and informative. He went out of his way to show me one of the new HRV vehicles in the parking lot and then walked me out to my car. I use GP honda because I always get good service there. I am currently driving my 6th honda and my daughter is on her3rd honda. Most have been bought at the dealership.


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July 11, 2015
Prayingmantis
My experience with this dealership was outstanding.I went in with no money down and was able to get a brand new Civics .The sales rep Mr michael Heng did all my paperwork in less than 2 hours.I am truly appreciate this car dealership.and i would recommend anyone in buying a Honda to buy at Gwinnett honda


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